Work
Experience
2023 - Present
UX Designer
I lead end-to-end design projects from discovery through delivery collaborating with cross-functional teams in agile environments to create user-centered experiences for BBC Live, Sport, and News. My work spans auditing journeys, facilitating workshops, designing across devices, conducting user research, and contributing to product strategy and design systems.
2020 - 2023
UX Researcher
At the BBC, I led UX research across teams like News, Sport, Weather, and Children’s.
I planned and conducted mixed-methods studies, partnered with external agencies, and collaborated with cross-functional teams to embed user insights into product development.
I communicated findings to key stakeholders through clear, actionable reports and presentations — driving decisions that supported user needs and business goals.
2018 - 2020
Intern UX Designer
During my UX/UI Design internship at Y?Not, a Manchester-based startup, I led the full design process solo from user research through to prototyping. Working closely with the team, I created a fully functional prototype with Adobe XD, InVision, Balsamiq, and Photoshop, helping shape a user-centered digital product.
Skills
& Expertise
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UX/UI Design
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Stakeholder Management
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Problem solving
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Workshop Facilitation
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Design research
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Visual Communication
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Service Design
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Double Diamond
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Accessibility
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Workshop Facilitation
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Usability Testing / User Research
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Responsive Web Design
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Mobile App Design
Achievements
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Q&A panelist Aspiration Digital
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Mentoring three students get into full jobs are UI Designers & Researchers
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Winner of the BBC Hackathon 2023
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Panelist at Accessibility Awareness Days
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Nominated in the 2022 TIGA Games Awards HH Game
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Finalists For the Big Chip awards